6.1 Basic Information
| Version | Model | Edited by | Reviewer |
Last Updated |
Status |
Release Notes |
|---|---|---|---|---|---|---|
| V1.0 | Lymow One and Lymow One Plus |
Lymow Technical Support Team |
Lymow R&D |
2026-09-30 | Published | Initial Update |
6.2 Phenomenon
Obvious shaking of the cutter head / the upper cover of the cutter head being pushed through / the cutter head plate falling off
6.3 Possible Reasons
When a robotic lawn mower operates on complex lawns under high-frequency vibration, the connecting screws may become loose during use.
6.4 Troubleshooting Steps
- Power on the machine, lift the cutter head, then press the emergency stop button.
- Disconnect the battery connection cable.
- Lay the machine on its side
- Check whether the hinge screws are loose
- The criteria for determination are as follows:
6.5 Solutions
If the issue persists after following the steps above, please contact Lymow Support Center at support@lymow.com with the following information:
- Order ID/Purchase Invoice
- Device serial number (SN)
- Troubleshooting results (with photos)
- Time the issue occurred
We will follow up as soon as possible and provide a solution.